Complete Spa Services Wales offer a reliable and efficient hot tub removal service, which can be tailored to meet individual needs. Our Hot Tub and Spa Removal Team is experienced in the moving and positioning of hot tubs, and will safely move your tub to a new location.

What vehicle will be used to transport my hot tub?

CSS Wales have a range of specially designed trailers, which are suitable to transport Hot Tubs. They are ideal for home deliveries/collections as they suit access to most houses, so you do not have to worry about a large lorry turning up.

How many men will be supplied to complete the move?

CSS will supply 2 men with the expertise to quickly and safely move your tub. If you think extra labour will be required to move the tub through difficult areas, then we suggest you arrange extra labour to be available on the day. We can supply extra men if requested, but this will increase the price considerably as our vehicles can only carry 2 men, so an extra vehicle would also be required.

How will my hot tub be moved?

The hot tub will be moved onto its end, and placed on a special trolley called a Spa Kart (see diagram and picture below). The tub is then wheeled out of position on the Spa Kart, and loaded onto our vehicle. After transportation the hot tub is unloaded, and wheeled into its new position on the Spa Kart.

Please note: It is the customer’s responsibility to ensure there is suitable access for the spa to be wheeled on the Spa Kart at the removal address, and the new address.

IMPORTANT We cannot manually remove large tubs of 2.39m/8ft and over, so you will need to book a crane to lift the spa out of position and onto our vehicle. The crane would then have to lift the tub off the vehicle at the new address, and into position.

What should I consider when checking if access is suitable?

Dimensions are critical and there must be sufficient allowance for the height and width of the spa on the Spa Kart. Please remember that the tub is moved on end, so the width becomes the height, and the height becomes the width.

Ideally we require clear level access over hard ground. Soft ground, and one or two small steps can be overcome by ramping or boarding in advance. Alternatively our drivers can bring a running board if requested. Large steps, inclines etc can cause problems.

If unsure please Contact CSS for advice. If the tub needs to be taken off the trolley to negotiate a difficult area like steps, then you may need to arrange extra labour to move the spa.

When checking the access route beware of tree and shrub branches, gate arches, low roof eaves, drain pipes, central heating flues, outside taps and overhanging power cables narrowing access.